Privacy Policy

Last updated: 29 October 2026

Who we are

This website is operated by Changshu Mingyi Metal Products Co., Ltd. ("MingYi", "we", "us" or "our"). We manufacture commercial shopping trolleys, retail equipment and related products. This policy explains how we handle personal information collected through this website.

Information we collect

When you submit an enquiry, we may collect the information you provide, such as your name, email address, company name, telephone number, country or region, product requirements, quantities and message. We may also receive limited technical information needed to operate and secure the website, including IP address, browser or device information, and information generated by anti-spam checks.

How we use information

We use enquiry information to respond to requests, prepare quotations, discuss product specifications or customisation, arrange samples or orders when requested, provide after-sales communication, and protect our website against fraud, abuse and spam. We do not sell personal information or use it for advertising profiles.

Service providers and international transfers

We may use carefully selected service providers to host the website, process enquiries, provide email or security services, and—only if you enable analytics—measure aggregated website use. Cloudflare Turnstile is used to protect our enquiry form. Information may be processed in countries other than the country where you are located when this is necessary to operate these services or respond to your international sourcing request.

Cookies and analytics

Essential technologies help the website operate securely. Google Analytics 4 is loaded only after you choose the Analytics category in our cookie preferences. For details about cookies and similar technologies, please read our Cookie Policy.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including legitimate business communication, order administration, legal obligations or dispute resolution. We use reasonable organisational and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

Depending on applicable law, you may ask us to access, correct, delete or restrict the use of personal information we hold about you, or object to certain processing. You may also withdraw analytics consent at any time through Cookie preferences. We may need to verify your identity before responding to a request.

Updates and contact

We may update this policy when our website, services or legal obligations change. The date above shows the latest revision. For privacy questions or requests, please contact us.